In Word 2010: File, Options, Customize Ribbon, All Commands, Sort Ascending [make a new tab where you want this, I recommend the Home tab], Add, Okay…..
While you are in there, look around.
(You can cut and paste into Excel, but it is easier to use Word.)
Now, make certain you have your references formatted completely or unformatted completely--no hanging sections. Highlight, click on the Sort Ascending button and they are alphabetized.
NO: (Big & Wide, 2006; Kool & Klean, 2007; Sad & Gloom, 2011; Çandy, 2012).
Not in chronological order, but place them in the same order as they are found in the references—alphabetical.
(Big & Wide, 2006; Çandy, 2012; Kool & Klean, 2007; Sad & Gloom, 2011).
And and &
And is used in text; the ampersand is used in parenthesis.
The most important thing to remember---all sources in your paper must be in your references and all references must be in your paper. Remove any stragglers that are not in both places. To make this easier us the “find” button in Word to locate all of the sources in your paper.